The E-dose: Marico boss feels empathy makes a leader valuable, says cos built on values will be sustainable

The pandemic was a time of great disruption, both in business and on the personal front. “Covid19 was a crisis of a lifetime,” said Harsh Mariwala, chairman, Marico and founder, ASCENT Foundation. Uncertainty about the health of the individual and their family led to a high degree of anxiety and stress. Fear of contracting the virus, lack of medical support, potential pay cuts and retrenchment due to lockdown also contributed to huge spikes in