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About this Episode
In this HR in review episode, we ask what’s the difference between ‘remote friendly’ and ‘remote first’ work and why is this difference so important?
Guest: Sandra Thompson
Bill Banham‘s guest this time is Sandra Thompson, Founder of the Ei Evolution CX & EX Consultancy. She is also Lecturer of Professional Behaviours & Customer Management and People Management & Leadership (p/t) at Pearson College London.
- What is emotional intelligence and why do you care so much about EI in the workplace?
- Why do you focus on how we work rather than where we work?
- Please could you describe the difference between ‘remote friendly’ and ‘remote first’ and why this difference is important?
- Describe the skills you think everyone should practice (the 8 identified by Roberta and Nathan) and how these skills might help us avoid increasingly common work issues.
- You recently spoke at DisruptHR London. Can you tell our listeners about your session, the event and why you got involved?
- If you could pass on one crucial lesson you have learned in your career – in one minute or less – what would be your top tip for HR professionals?
- What is the single biggest change you think will happen in HR over the next 5-10 years?
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Podcast Host and Guests for this Edition
Host: Bill Banham
Bill Banham is Editor at HR Gazette, Host of the popular HRchat Podcast, Associate Editorial Director with HRreview, and co-organizer of such HR, Talent, and leadership-focused events as InnovateWork, Hacking HR Toronto, and DisruptHR London. Bill has interviewed inspiring leaders across the globe from such brands as NASA, the US Government, Simon Sinek, UPS, ADP, SAP, Salesforce, and the United Nations. Bill has 15+ years of experience in editorial, events management, marketing, SEO, advertising, business development, data management, research, and professional development.
Guest: Sandra Thompson
Sandra Thompson is the founder of the Ei Evolution CX & EX Consultancy and also the 1st Goleman Emotional Intelligence Coach in the UK. She is an expert in emotional intelligence and was invited in 2020 to give a TEDx talk. Sandra has been fortunate to work with clients such as: Vodafone, Arsenal Football Club, Waitrose, Open University, Bertelsmann Group, and Network Rail. She gives keynotes and frequently presents on webinars and podcasts to an international audience on all matters CX and EI.
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Want to get the HR in Review podcast straight in your podcast app?
Bill Banham is Editor at HR Gazette, Host of the popular HRchat Podcast, Associate Editorial Director with HRreview, and co-organizer of such HR, Talent, and leadership-focused events as InnovateWork, Hacking HR Toronto, and DisruptHR London. He has interviewed inspiring leaders across the globe from such brands as NASA, the US Government, Simon Sinek, UPS, ADP, SAP, Salesforce, and the United Nations. Bill has 15+ years of experience in editorial, events management, marketing, SEO, advertising, business development, data management, research, and professional development.
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